Zappo Enterprises Shipping Policy

Last updated on 04-04-2025 20:15:45

At ZAPPO ENTERPRISES , we aim to provide efficient delivery services to our customers. For orders placed within India

Free Shipping on all Prepaid orders. Charges of Rs. 1000 apply for COD orders.

1. Delivery Timeframe

• All items purchased from our store are shipped and typically delivered within 6 to 8 days from the order placement date and time.

2. Possible Delays

• While we strive to ensure timely delivery, please understand that occasional delays may occur due to unforeseen circumstances beyond our control. We appreciate your patience and understanding in such situations.

3. Contact Us

If you have any questions or require assistance regarding your order or delivery, please don’t hesitate to reach out to us zagsup3@gmail.com, Our dedicated customer support team is here to help.

Return and Refund Policy

Return Policy

We have a 7 day return policy, which means you have 7 day after receiving your item to request a return. To be eligible for a return, your items must be in the damaged condition that you received it, unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. raise a request by 24 hours To start a return, you can contact us at zagsup3@gmail.com

Please note that returns will need to be sent to the following -
ZAPPO ENTERPRISES,
B-9/405 GROUND FLOOR, ROHINI, SECTOR 3, Block-ROHINI,SECTOR 3, DELHI, NORTH WEST, Pin 110085

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions - zagsup3@gmail.com

Exceptions / non-returnable items

Certain types of items cannot be returned, like bulk orders. Exchanges - If approved, Exchange of products will be processed and exchange products will be delivered by 2 days from the time/date after approval.

Replacement

If approved, Replacement of products will be processed and replaced products will be delivered by 2 days from the time/date after approval.

Refund Policy

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Once the refund is approved, amount will be credited to your bank account within 5-7 business days.

If more than 7 business days have passed since we’ve approved your return, please contact us at zagsup3@gmail.com